Vets4Pets Bradford raise the bar on compassionate care in Yorkshire
Compassionate care for owners at the end of their pet’s life
For many owners, the experience of losing a pet is heart-breaking and, for some, overwhelming. Losing a pet is losing a friend and, in many cases, a ‘family member’ too. Emotions run high and owners need to have support at this crucial time, which may include making the hard decision to bring a pet’s life to an end.
Over 80% of pets in the UK are euthanased when they die*. At this time, owners need to know that their veterinary practice will look after their beloved pet in the kindest way possible, as well be sensitive to their needs, as the pets’ carers. They need to know they will be supported with compassion and professionalism.
Vets4Pets Bradford has gone the extra mile when it comes to caring for pets at the end of their life and put their team through specialist training, so clients get the best experience possible. The practice has gained platinum accreditation, among the first in the country to do so.
The training, run by pet loss specialists Compassion Understood, (www.compassionunderstood.com), helped the team get to grips with a highly emotional topic, by offering practical advice on protocols and veterinary procedures to make a pet’s end of life as smooth and trouble-free as possible, as well as learning more about the different stages of grief, and understanding how owners feel at the time – including guilt, shock and despair.
Vets4Pets Bradford practice manager Karen Wood, reflects on the experience,
“All our team found this course useful and it made us all think more from a client’s situation. Although we have always tried to do this in the past, the information provided really helped us consider how the client may be thinking and feeling at what is an extremely difficult time.
“We turned one of our consultation rooms into a quiet room furnished specifically for comfort rather than clinical needs. Here owners can spend as much time as they feel necessary with their pets and make those important decisions with no pressure”..
“One of the team bought an electronic candle and designed a sign that we now display on our reception desk to let other clients present know that someone is saying goodbye to their pet. We have found this has a wonderful effect and the other clients are very respectful while waiting for their own appointments.”
Compassion Understood hopes that other practices will become inspired by the difference that the training has made to the Vets4Pets Bradford team.
The team at Vets4Pets Bradford also directs clients to the Compassion Understood website(www.compassionunderstood.com) , which provides clear and reliable information about a pet’s end of life and helps owners with the decision-making process, as well as offering advice on the grieving process and coping afterwards.
Owners wishing to discuss a pet’s end-of-life care can phone the experienced reception team at the practice and they will offer support and advice, no matter the age or species of the pet.
Telephone: 01274 488457 or visit https://www.vets4pets.com/find-a-practice/vets4pets-vets-in-bradford/
Picture: Vets4Pets Bradford proudly displaying their Platinum Accreditation certificate
* O’Neill DG, Church DB, Mc-Greevy PD, Thomson PC, Brodbelt DC (2013) Longevity and mortality of owned dogs in England. Vet J 198: 638–4