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posted on: Fri, 4th Jan 2019

Congratulations to St George's Vets Albrighton for achieving Platinum Accreditation

Congratulations to St George's Vets - Albrighton Surgery for achieving Compassion Understood Platinum Accreditation We would like to congratulate St George's Vets - Albrighton Surgery, For joining our ever-expanding group of veterinary teams committed to delivering exceptional end of life support care to their clients, and ensuring that they are supporting their team in one of the m...
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posted on: Fri, 21st Dec 2018

Parkvets commit to compassionate care with 4 branches Platinum accredited so far

Congratulations to Parkvets - Eltham, Longfield, Orpington and Chislehurst for achieving Compassion Understood Platinum Accreditation We would like to congratulate Parkvets - Eltham, Longfield, Orpington and Chislehurst . For joining our ever-expanding group of veterinary teams committed to delivering exceptional end of life support care to their clients, and ensuring that they are supporting...
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posted on: Mon, 10th Dec 2018

Christmas opening hours - being helpful

Christmas opening hours - being helpful The Christmas rota often includes days that are open for emergencies only. And there might be some early finishes to factor in as well. Make sure that you prepare your clients well in advance for these. Owners of elderly or sick pets will particularly appreciate having this information. Think about the other services that your clients might need over the Chr...
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posted on: Mon, 10th Dec 2018

Accredited practices continue to grow

Accredited practices continue to grow As more practices are starting recognise the importance of supporting their clients and team members in the most emotional procedure in veterinary medicine, we are delighted to see that our accredited practices are starting to gain real momentum, with 236 UK practices achieving Compassion Understood accreditation and have made the commitment to delivering...
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posted on: Wed, 5th Dec 2018

Strand Veterinary Practice raise the bar in compassionate care on the Isle of Mann.

Congratulations to Strand Veterinary Practice for becoming the first practice on the Isle of Mann to achieve Platinum Accreditation. We would like to congratulate Strand veterinary Practice . For joining our ever-expanding group of veterinary teams committed to delivering exceptional end of life support care to their clients, and ensuring that they are supporting their team in one of the...
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posted on: Mon, 3rd Dec 2018

Its not just about the Euthanasia consultation. is it?

Supporting your Clients on their most emotional journey. Its not just about the Euthanasia consultation. It is so important for all concerned that we understand that reality of pet loss and while we understand that the euthanasia consultation is so important to get right, we need to be engaging with pet parents on the touchpoints along the way. When do they start to think about the impending loss ...
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posted on: Wed, 28th Nov 2018

Congratulations to Wellpets Sittingbourne and Sheerness for achieving Platinum Accreditation

Congratulations to Wellpets Sittingbourne & Sheerness for achieving Compassion Understood Platinum Accreditation We would like to congratulate Wellpets Sittingbourne & Sheerness . For joining our ever-expanding group of veterinary teams committed to delivering exceptional end of life support care to their clients, and ensuring that they are supporting their team in one of the most emotiona...
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posted on: Sun, 25th Nov 2018

Congratulations to Avonvale Veterinary Centre for achieving Platinum Accreditation

Congratulations to Avonvale Veterinary Centres - Leamington, Stratford and Warwick for achieving Compassion Understood Platinum Accreditation We would like to congratulate Avonvale Veterinary Centres - Leamington, Stratford and Warwick . For joining our ever-expanding group of veterinary teams committed to delivering exceptional end of life support care to their clients, and ensuring that they are...
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posted on: Wed, 14th Nov 2018

Seasons Greetings Brings Christmas Endings

Seasons Greetings Brings Christmas Endings Why do we get this surge in requests for euthanasia around this time? Maybe it is because it is a time of year for family to gather and think about new beginnings; maybe the elderly pet, who may have been slowly ageing, pretty much unnoticed, becomes more of a focus when the practicalities of Christmas - with an incontinent pet, who can no longer move qui...
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posted on: Tue, 2nd Oct 2018

'There's a Euthanasia at 6pm'. So, what? Just another consult, isn't it?

  'There's a Euthanasia at 6pm'. So, what?? Just another consult, isn't it?? Written by Craig Heather RVN, Head Veterinary Nurse, Crossroads Veterinary Centre. I've been vet nursing for more years than I care to remember and I'm afraid to say that, yes, a 'Euthanasia' had become 'routine'. OK, so the 'care' was there but that in itself had become 'routine', auto-pilot switched on!! ...
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posted on: Fri, 21st Sep 2018

British Veterinary Receptionist Association (BVRA) has recently partnered with Compassion Understood

BVRA has recently partnered with Compassion Understood and we are delighted to offer our members the opportunity of completing Component 3 of their training programme, which is specifically aimed at Reception and front of house teams at a discounted price. Their normal price is £75 but is available to BVRA members for just £30. Compassion Understood9/19/2018  The client support te...
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posted on: Thu, 16th Aug 2018

Why Pet Parents need support from their Veterinary team.

During our research, conducted with over 500 pet owners on pet loss, we consistently received the same feedback: the need for more information. However, it was also clear that pet owners often did not feel comfortable asking for this information, which made it difficult for the veterinary teams to realise that they wanted this help. Our veterinary professional research also revealed that veterinar...
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