For many owners, the experience of losing a pet is heart-breaking and, for some, overwhelming. Losing a pet is losing a friend and, in many cases, a ‘family member’ too. Emotions run high and owners need to have support at this crucial time, which may include making the hard decision to bring a pet’s life to an end.
Over 80% of pets in the UK are euthanased when they die*. At this time, owners need to know that their veterinary practice will look after their beloved pet in the kindest way possible, as well be sensitive to their needs, as the pets’ carers. They need to know they will be supported with compassion and professionalism.
Congleton Vets have gone the extra mile when it comes to caring for pets at the end of their life and put their team through specialist training, so clients get the best experience possible.
The training, run by pet loss specialists Compassion Understood, (www.compassionunderstood.com), helped the team get to grips with a highly emotional topic, by offering practical advice on protocols and veterinary procedures to make a pet’s end of life as smooth and trouble-free as possible, as well as learning more about the different stages of grief, and understanding how owners feel at the time – including guilt, shock and despair.
Congleton Vets Clinical Director, Struan Henderson BVetMed MRCVS reflects on the experience.
"I can't recommend the Compassion Understood course highly enough. All members of our team have completed some if not all of the modules, as a means to enhancing the end of life care that we offer our clients and patients. The information provided is invaluable, and the course content thought-provoking throughout. We've all benefited from the course, no matter what stage of career we've reached. It just goes to show that there's always more to learn, as well as there always being room for improvement and development of our methods.
The course is well designed, and easy to access. Modules are short and concise, and the quizzes at the end of each section help reinforce the teachings discussed.
The Compassion Understood course has helped provide us with resources and ideas to incorporate into our daily working practices, and all staff have gained increased empathy and know-how when dealing with these complex cases".
The team at Congleton Vets also directs clients to the Compassion Understood website(www.compassionunderstood.com) , which provides clear and reliable information about a pet’s end of life and helps owners with the decision-making process, as well as offering advice on the grieving process and coping afterwards.
Owners wishing to discuss a pet’s end-of-life care can phone the experienced reception team at the practice and they will offer support and advice, no matter the age or species of the pet.
Congleton Vet Centre
West Heath Retail Park
Tel: 01260 272131
Or visit https://www.congletonvets.com/
* O’Neill DG, Church DB, Mc-Greevy PD, Thomson PC, Brodbelt DC (2013) Longevity and mortality of owned dogs in England. Vet J 198: 638–4